Ashford College
07 October 2019

West Kent & Ashford College Celebrates Success in National Student Survey

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This year’s National Student Survey (NSS) has revealed that 93% of undergraduate final year students are satisfied with their overall experience at West Kent & Ashford College. This is a 6% increase on last year and 9 percentage points above the national average for the sector.

All areas in the Teaching and Learning category scored above sector average, with an overall result of 92%; 7% above the sector average. Notably, 93% of our students agreed that ‘staff have made the subject interesting’ - 10% above the sector average - whilst 90% of them agreed that their course was intellectually stimulating, 6 percentage points above the sector average.

Head of Higher Education, Carmel Jewell, said, “We’re delighted to see an increase in overall satisfaction and I’d like to thank all those students who participated in the survey. The results reflect not only the dedication and hard work of our teaching staff, but our continued enhancement of Higher Education resources, including improved library facilities. 

“We have developed our relationships with University partners and staff have provided inter-curricular opportunities for students and forged significant relationships with key industry and community partners to enhance the student experience.”

Our students rated us very highly on advice and guidance. 90% agreed that good advice was available when they needed to make study choices on their course, and the same percentage said they had received sufficient advice and guidance in relation to their course. Both areas are significantly above sector average: 16% and 12% higher, respectively. This highlights one of the many advantages to studying a University-level programme at West Kent & Ashford College: students benefit from smaller class sizes, allowing for a more nurturing environment, providing learners with more space to develop their unique voice and ensure it is heard. This was also emphasised elsewhere in the survey, with 83% of students agreeing that staff value their views and opinions about the course, 8% above the sector average.

The NSS is an independent survey, undertaken annually by Ipsos MORI, asking students to rate the quality of their higher education experience. It is widely recognised as a key measure of student satisfaction.

Our degree-level programmes are awarded by some of the top universities in the country:

  • University of Kent – Recipient of a TEF Gold Award, 35th in the Guardian Complete University Guide 2019
  • University of Greenwich – Recipient of a TEF Silver Award, Winner of 4 Queen’s Anniversary prizes for Higher and Further Education
  • Canterbury Christ Church University – Recipient of a TEF Silver Award, Rated one of the top 50 universities for student experience (Times Higher Education UK Student Experience Survey)